Thinking Of Hiring A Domestic Cleaner?

If you are thinking of hiring a private domestic cleaner, for your protection and peace of mind, consider asking the following questions.

What happens if I am not satisfied?

Make sure the individual will immediately re-clean the unsatisfactory area and that they take corrective action to ensure the same mistakes do not happen again. Also, ask them to explain their customer care policy.

How many years have you been cleaning homes?

Make sure the person you are hiring is reputable, experienced and a trained cleaning professional not someone who treats the cleaning of your home as a part time job. You should also consider asking for references.

What happens if you are sick or on holiday?

You don’t want to be left literally “holding the bucket” if the person who is supposed to clean your home can’t because they are sick or on holiday. Make sure the person you have hired can make alternative arrangements with someone who will clean your home in these instances.

Are you a registered business or do you have a National Insurance Number?

Make sure person who you have hired is legally entitled to work in the UK.

Are you an insured key holder?

Get the details of their policy and ask them to explain what happens if something in your home is damaged, misplaced or goes missing. Consider asking for proof of insurance and also how they will fix any damage that is not covered through your own insurance cover.

Do you bring your own cleaning supplies and equipment?

Not everyone uses their own cleaning supplies and equipment to clean your home. If they don’t, make sure that you have a ready inventory of items to use and that your hoover is in proper working condition.